Frequently Asked Questions (FAQ) - JewelryGiftSale.Com

Who is JewelryGiftSale.com?                                                            

What is the My Jewelry Consultant?
What are my payment options?
How do I return an item I purchased?
How long will I have to wait for a refund? 
Why does shipping sometimes get delayed?
Where does JewelryGiftSale.com jewelry come from?
What kind of guarantee do you offer? 
What type of discounts do you offer?
How do I know my transaction is secure? 
Do you charge Sales Tax on your products?
How is Sales Tax Calculated?
Do you Ship International Orders?
How often does inventory change?
What is your privacy policy?

Who is JewelryGiftSale.com?
JewelryGiftSale.com is the dream of a team of former Jewelry Business specialists with an extensive history in the fashion jewelry and high technology industries. We have created a complementary marriage between these two industries built on the model of putting our customers first. By offering the JewelryGiftSale.com every day low price we pass all the savings we make on to our customers. We strive to always have up to date and fashion forward stylings at an exceptional price, while providing the ideal store to buy from quickly and easily.

What is the My Jewelry Consultant?
The My Jewelry Consultant is an easy-to-use tool to help our customers find the perfect gift for themselves or a loved one. The Consultant matches up the key aspects of the purchase such as price, style, fashion, occasion and jewelry preferences to offer you the most ideal selections from our catalog. My Jewelry Consultant truly is the perfect gift made simple. 

What are my payment options?
JewelryGiftSale.com accepts Visa, MasterCard, American Express, and Discover. JewelryGiftSale.com also supports checkout with Google as well as Paypal. All prices are in US funds. Orders may be made via our web site, by phone at 1-800-789-9117.

How do I return an item I purchased?
To return an item you have purchased follow these 4 easy steps.
1. Obtain the Return Authorization Number (RA#) by Calling 1800-789-9117.
2. Package your return carefully.
3. Ship the contents as you received them, with insurance and a tracking number.
3. All returns packaged should be sent to our warehouse.

In USA
Golden Fantasies Inc. 
92 Ponderosa Dr
Lakewood, NJ
08701
USA

For more information on returns please read our return policy, or write us at  Info@JewelryGiftSale.com or call TOLL FREE at 1-800-789-9117.

How long will I have to wait for a refund?
Once we receive your return, your credit card account will be credited for any payment you have made toward your purchase. The credit will be made within 8 business days of receipt and verification of the merchandise. Credits usually show up on the following monthly billing cycle after the date of receipt. Please Note: Delivery charges are not refunded.

What factors can delay order delivery?
JewelryGiftSale.com always tries to deliver your orders in the timeliest manner. However, certain products or locations can affect shipping delivery times. Rings which require sizing usually have a 2 day delay associated with them. Deliveries to Canada usually result in a 3 day delay. Special custom orders may also be delayed. Orders can also be delayed due to credit verifications, and when the “Bill To” and “Ship to” addresses are not the same on high order values. Orders of in stock products which are not rings usually ship out to our customers within 48 hours.

Where does the JewelryGiftSale.com jewelry come from? 
JewelryGiftSale.com sells only the finest crafted jewelry. We use our exclusive supply chain to bring you up to date and fashion forward jewelry imported from around the world as well as manufactured in the USA.

What kind of guarantee do you offer? 
JewelryGiftSale.com wishes you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order (except custom orders) for refund or exchange within 30 days of the date of shipment. Please read My 30-day Money Back Guarantee for more information.

What type of discounts do you offer?
JewelryGiftSale.com offers an every day low price on most of our catalog known as "My Price".  Some products have special sale prices associated with them which offer a large discount known as the "My Sale Price." In addition most products are open to special promotional discounts which we promote from time to time. 

How do I know my transaction is secure? 
JewelryGiftSale.com uses state of the art software and SSL (secure socket layer) security By Alphassl, both on its website and in its transaction process. This guarantees that every transaction and all information collected is secure and remains secure.  JewelryGiftSale.com never shares any customer information with any other parties. JewelryGiftSale.com adds another layer of security by safeguarding its servers against attack or data extraction by using special encryption protocols.

Do you charge Sales Tax on your products? 
Currently, Sales Tax is only charged within the state of New York. All other states do not pay sales tax. Canadian provinces, however, are subject to sales tax and pay the GST/PST or HST rates accordingly.

How is Sales Tax Calculated?
Sales Tax is always charged on the total order value including shipping and handling charges.

Do you ship international orders?
All International orders, or orders using International Credit Cards must be verified with the bank prior to shipping. Please allow 2-5 Business days to verify all billing information. You will be contacted if the information cannot be verified, and you may be asked to do a wire transfer. All verifications are for your security, and we appreciate your patience in processing your information.

JewelryGiftSale.com now accepts and ships orders to the United Kingdom. After the fraud approval process, orders are now available for shipment to the United Kingdom (UK) with a $25 international shipping charge. JewelryGiftSale.com is not responsble for VAT, duties or any other taxes the customer can incur upon delivery.  

All International customers are required to pay any applicable duties, custom fees or taxes that their country requires upon entry of the goods. Please contact your local Customs office for more details, information, and estimated fees before ordering. 
**Please note that these charges are not charged by us, and therefore cannot be refunded by us. If parcels are refused, original and return shipping charges will be charged to your original form of payment. JewelryGiftSale.com may accept customer foreign orders but as a policy we currently ship to the United States, Canada and the United Kingdom. Foreign orders are usually final sale.

How often does inventory change?
Some of our products will always be available. However, due to the nature of being on the cutting edge of style, we are constantly updating and changing our inventory to suit our customers' needs.  Please feel free to inform us of a style you like and we will do our best to get it for you.

What is your privacy policy?
All your information is kept confidential unless otherwise indicated. Please click on Privacy Policy to review the details of our policy.